Returns Policy
You may return most new, unopened items within 30 days of delivery for a refund (excluding Hazardous Materials). Returns are subject to a 10% restocking fee, which is deducted from your refund. The restocking fee does not apply when the return is a result of our error (you received an incorrect or defective item, etc.), and in that case we'll also pay the return shipping costs.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
Flat-rate shipping: Orders ship for a flat $15.99 per order, no matter how many items you buy. The exceptions are hazardous materials and shotgun ammunition, which are priced at checkout. You'll see your exact shipping cost before you pay.
We can ship to virtually any address in the United States, however some items have shipping restrictions. If you're not sure, check your local and state laws. We do not ship loaded ammunition to Washington DC, the state of Alaska, California, Hawaii, Massachusetts, the 5 boroughs of NY City, or the city of Chicago. Other State and local restrictions still apply.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Once an order has been placed and is "in process" awaiting shipment, it is not always possible to cancel the order. Please contact us directly as soon as possible. If that is not possible, you can return the order once it has been received at your selected location.
When purchasing multiple bullets, ammo, powder, etc., the same lot number cannot be guaranteed. We will do our best to ship the same lot numbers when possible.